Privacy Policy

Privacy Policy

Effective Date: 6-21-2026

This Privacy Policy explains how CTZN Enterprises LLC, doing business as CTZN Defense Media (“CTZN,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit ctzndefmedia.com or contact us through the website.

CTZN Defense Media is a Texas-based media production and marketing company serving firearms-adjacent brands, creators, retailers, events, and product launches. Our website is primarily a marketing and lead-generation site. We do not sell products directly through the website and we do not process payments through the website.

1. Who We Are

CTZN Defense Media provides media production, creative marketing, photography, videography, campaign support, event coverage, product launch support, and related services.

Business Legal Name: CTZN Enterprises LLC
DBA / Brand Name: CTZN Defense Media
Mailing Address: 5900 Balcones Dr Ste 100
Austin, TX 78731-4257
Contact Email: legal@ctzndefmedia.com

2. Information We Collect

We may collect information in two main ways:

1. Information you voluntarily provide to us, such as when you submit a Request a Quote form or contact us directly.
2. Information collected automatically, such as basic website usage, device, browser, cookie, and analytics information.

We aim to collect only the information reasonably needed to operate the website, respond to inquiries, evaluate project fit, improve the site, and communicate with prospective clients.

3. Information You Provide Voluntarily

When you submit a Request a Quote form, contact form, email, or similar inquiry, we may collect information such as:

• Name
• Email address
• Phone number, if provided
• Company or brand name
• Website
• Social media link
• Project type
• Project location
• Desired timeline
• Budget range
• Project description
• Reference links
• How you heard about CTZN
• Any other information you choose to include in your message

Please do not submit sensitive personal information, confidential business information, government identification numbers, payment card information, background check information, or other information that is not necessary for your inquiry.

4. Information Collected Automatically

When you visit the website, certain information may be collected automatically by our website, hosting provider, analytics tools, embedded media providers, or other service providers. This may include:

• IP address
• Browser type
• Device type
• Operating system
• Referring website or source
• Pages viewed
• Time spent on the website
• Approximate location based on IP address
• Cookie identifiers or similar tracking technologies
• Usage and performance data

This information helps us understand how visitors use the website, improve performance, troubleshoot issues, prevent spam or abuse, and measure the effectiveness of our marketing.

5. How We Use Information

We may use collected information to:

• Respond to quote requests and inquiries
• Evaluate whether a potential project is a good fit
• Prepare proposals, estimates, scopes of work, or follow-up questions
• Communicate with prospective clients, partners, and vendors
• Operate, maintain, and improve the website
• Understand website traffic and visitor behavior
• Protect the website from spam, misuse, fraud, or security issues
• Manage internal records and business operations
• Comply with applicable legal obligations
• Enforce our rights, agreements, or policies

We do not use the website to process online purchases or payment information.

6. Quote Form Submissions

When you submit a Request a Quote form, the information you provide may be sent to CTZN by email, stored in our website backend, stored by a form provider, stored by an email service provider, or otherwise routed through tools we use to manage inquiries.

Quote form submissions may be reviewed by CTZN personnel, contractors, or service providers who help us evaluate, respond to, or manage potential projects.

Submitting a quote request does not create a client relationship, does not guarantee availability, and does not make CTZN obligated to accept a project. Project terms, confidentiality obligations, deliverables, rights, and payment terms are handled separately through proposals, statements of work, contracts, or written agreements.

7. Analytics, Cookies, Embedded Media, and Third-Party Services

Analytics

We may use analytics tools to understand how visitors find and use the website. These tools may collect information such as page views, traffic sources, approximate location, device type, browser type, and interactions with the website.

Analytics Provider(s): [Insert Analytics Provider(s), or “None currently used”]

Cookies and Similar Technologies

The website may use cookies, pixels, local storage, or similar technologies to support website functionality, analytics, security, spam prevention, embedded media, or performance measurement.

You can usually control cookies through your browser settings. If we use a cookie banner, consent tool, or analytics opt-out mechanism, the details will be listed here:

Cookie / Consent Settings: [Insert cookie banner, consent, or opt-out details if used]

Embedded Media

The website may embed video or other media from third-party platforms such as YouTube, Vimeo, Wistia, or similar providers. Embedded media providers may collect information about your interaction with their content, especially if you are logged into their platform or interact with the embedded content.

Forms, Email, Hosting, CMS, and Spam Protection

We may use third-party providers to operate the website and handle communications, including:

• Website hosting
• Sanity CMS or other content-management systems
• Form processing
• Email delivery or notifications
• Spam prevention
• Analytics
• Security and performance tools
• Embedded media services

Hosting Provider: Vercel
CMS Provider: Sanity
Form / Email Provider: Resend

These providers may process information on our behalf according to their own terms, privacy policies, and service configurations.

8. How We Share Information

We may share information with:

• Service providers that help us operate the website
• Hosting, CMS, analytics, email, form, spam prevention, and security providers
• Contractors or collaborators who help evaluate or respond to project inquiries
• Professional advisors, such as attorneys, accountants, or insurance providers
• Government authorities, regulators, or other parties when required by law
• Parties involved in a business transaction, such as a merger, sale, transfer, financing, restructuring, or acquisition

We do not share personal information with service providers so they can use it for their own unrelated marketing purposes.

9. Do We Sell Personal Information?

We do not sell personal information for money.

We do not knowingly sell sensitive personal information.

Some U.S. state privacy laws define “sale,” “sharing,” or “targeted advertising” broadly. Certain analytics, advertising, retargeting, or tracking technologies may be considered a “sale,” “sharing,” or “targeted advertising” under some laws, depending on how they are configured.

At this time, CTZN should confirm whether the website uses any advertising pixels, remarketing tools, cross-context behavioral advertising tools, or similar technologies.

If we begin using tools that require additional disclosures or opt-out rights under applicable law, we will update this Privacy Policy and provide any required choices.

10. How Long We Retain Information

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For example:

• Quote requests may be retained for 2 years after submission or last contact.
• Business communications may be retained as part of normal business records.
• Website analytics data may be retained according to the settings of our analytics provider.
• Security, server, or spam-prevention logs may be retained for a limited period for operational and security purposes.

We may retain limited information when needed to resolve disputes, enforce agreements, comply with legal obligations, maintain business records, or protect our rights.

11. How We Protect Information

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, email system, online form, or internet transmission is completely secure. You should avoid submitting information through the website that is highly sensitive, confidential, or unnecessary for your inquiry.

12. Your Privacy Rights

Depending on your state of residence and the laws that apply to CTZN, you may have certain privacy rights regarding your personal information. These may include the right to:

• Confirm whether we process your personal information
• Access personal information we maintain about you
• Correct inaccuracies in your personal information
• Delete personal information you provided or that we obtained about you
• Obtain a copy of your personal information in a portable format
• Opt out of certain processing, such as targeted advertising, sale of personal information, or certain profiling, where applicable
• Appeal a decision we make about a privacy request, where required by law
• Not be discriminated against for exercising applicable privacy rights

Texas residents may have rights under the Texas Data Privacy and Security Act if that law applies to CTZN and to the relevant information or processing activity. Other U.S. state privacy laws may also apply depending on your location, the nature of the information, and CTZN’s legal obligations.

We will respond to privacy requests as required by applicable law. We may need to verify your identity before fulfilling a request.

13. How to Submit a Privacy Request

To request access, correction, deletion, or to ask questions about your information, contact us at:

Email: legal@ctzndefmedia.com
Mailing Address: 5900 Balcones Dr Ste 100
Austin, TX 78731-4257

Please include enough information for us to understand and verify your request. For example, you may need to provide the email address you used to contact us or submit a quote request.

If we deny a request where an appeal right is required by applicable law, we will provide instructions for how to appeal that decision.

14. Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us through the website, please contact us at legal@ctzndefmedia.com, and we will take appropriate steps to review and delete the information if required.

15. Links to Third-Party Websites

The website may link to third-party websites, social media pages, video platforms, client websites, partner websites, event pages, or other external resources.

We are not responsible for the privacy practices, content, policies, or security of third-party websites. Your use of third-party websites is governed by their own terms and privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal obligations, or business practices.

When we update the policy, we will revise the “Effective Date” above. Your continued use of the website after an updated Privacy Policy is posted means the updated version applies going forward.

17. Contact Us

If you have questions about this Privacy Policy or how CTZN handles information, contact us at:

CTZN Defense Media
Legal Name: CTZN Enterprises LLC
Mailing Address: 5900 Balcones Dr Ste 100
Austin, TX 78731-4257
Email: legal@ctzndefmedia.com